Cyber Crisis9 Crisis communication in the event of a cyberattack

When cybersecurity becomes a reputational issue

Cyberattacks are no longer a theoretical threat: today, they affect companies, public authorities, and organisations of all sizes. When sensitive data is compromised, reputational risks and data protection challenges increase significantly. Whether it is a ransomware attack, a data breach, or a major IT incident, clear and professionally managed crisis communication is essential to protect your reputation, reassure stakeholders, and maintain control over your narrative.

At Farner, we support organisations before, during, and after a cyber incident. We help you identify vulnerabilities, define cyber crisis scenarios, and prepare your teams to respond in a structured and consistent manner. This preparation is part of a coordinated approach carried out in close collaboration with your IT, information security, and legal teams.

Farner_Crisis_Grafik_-03

Operational support from the very first hour

When a cyberattack occurs, every minute counts. That is why we are available at all times to support you in Switzerland and internationally through our 24/7 crisis team. 

Our consultants work closely with you to assess the situation, define communication priorities, provide transparent information to employees and stakeholders, and professionally manage interactions with the media.

Our specialist services in the field of cyber crisis communication
 
  • Development of cyber communication manuals and response plans
  • Strategic consulting and operational support in the event of a cyberattack
  • 24/7 crisis coordination and on-call support service
  • Preparation of tailored messaging, media statements, and Q&As for cyber incidents
  • Management of communications with media, authorities and stakeholders
  • Media and social media monitoring
  • Support with external and internal communications (employees, partners, customers)